Leveraging Data to Park Smarter

Data is an invaluable asset for any organization. For parking operations, data allows us to glean meaningful insights into how our operation is actually functioning, not just how well we think things are going. With this information, we can make impactful, fact-supported decisions instead of relying on gut feelings. If you’ve never tracked parking data […]

What Parking Professionals Wish They Knew From Day One

Whether you’re fresh out of school or the premier expert in your industry, you should continue to learn and grow as both a person and a professional. In the parking management industry, this truth is no different. While hiring practices and expectations likely vary from one company to another, we tend to favor hiring individuals […]

6 Ways to Increase Parking Revenue

A parking garage manager’s day is full of tasks—there’s rarely a moment of peace when there is so much to focus on. Every garage needs to be monitored for cleanliness, proper lighting, safety, equipment functionality, not to mention engaging tenants on a daily basis to ensure their needs are being met. There are also vendors, […]

Common Parking Lot Management Problems and Solutions

Customer satisfaction and revenue generation are every parking manager’s priorities. Experience and common sense can solve many of the issues that arise in parking operation management, but are your problems actually being solved effectively and permanently—in a way that improves customer satisfaction and revenue streams? Let’s take a look at three common parking lot management […]

Your Facility Needs Comprehensive Reporting—Here’s Why

After people, data is your most important asset. Your parking attendants may be friendly, and your amenities may seem popular, but are you optimizing your facility to the best of your ability? And how do you know if the adjustments are making a positive impact on your overall success? These questions—and so many others—can be […]

Customer Service 101: How to Deal Positively with Unhappy Visitors

One of the universal truths of operating a business is that you will inevitably run into the occasional unhappy customer. But that doesn’t mean that the customer needs to stay unhappy—the way you handle these situations makes all of the difference. In a parking garage, there are a few reasons customers could be dissatisfied. For […]

Opening Day is Here: Providing the Best Sports Event Parking

Your monthly parkers will always have the highest priority at your garage; you want to make sure they have their spots when needed and are happy with the services you provide. But when your garage becomes empty at night or during the weekend, how do you take advantage of the open spaces? Seasonal sporting events […]

The Most Critical Factor in Hospital Parking Management

For most drivers looking for short-term parking options, parking is–and should be–a non-event. They park, they visit their destination, and they leave without incident. Sometimes their reasons for parking are fun and exciting, like an event or night out; other times, the reason might be more emotionally sensitive, like a family member or friend visiting […]

Parking Management Services: A Beginner’s Guide

Organizations facing challenges with their parking operations often require the assistance of a custom parking management service. But what exactly is parking management as a service, and how can it help your organization? Let’s take a look at the many advantages of using parking management services. Custom-Tailored Solutions Parking management begins with a comprehensive, custom […]

5 Traits to Look for in a Parking Company

With so many parking management companies to choose from, especially in major cities, it can be hard to determine what separates an average company, which may only offer a place to park, from an exceptional company, which will go above and beyond to ensure your and your customer’s satisfaction. Let’s take a look at the […]